Golden Week is a great opportunity to take care of things you have been putting off, including unwanted items at home.

After the busy moving season, many people find themselves with leftover items or simply want to refresh their living space during the holidays.

At Nishida Service, we provide reliable unwanted item collection services throughout Golden Week, including weekends and holidays.

Whether you need to dispose of furniture, appliances, or bulky waste, we can handle a wide range of items to help you clear your space efficiently.

Estimates are free, so please feel free to contact us anytime.
We are ready to respond promptly during Golden Week.

If you have any questions or would like a free quotation, please do not hesitate to get in touch.

Contact us by email for quotations or consultations
　
TEL: 0120-991-990

A customer contacted us because they planned to demolish their house.
Inside the home, there were three large safes—each weighing approximately 700 kg, 300 kg, and 50 kg.
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We used a lift-gate truck, but the safes still had to be moved manually to the truck.
A total of six workers were required for the job.
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The customer told us that the safes were simply too large, and several companies had already turned down the request.
Fortunately, they found Nishida Service.
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Since the building was scheduled for demolition, only minimal protective covering was necessary.
Our top priority was the safety of our workers and completing the job quickly to match the customer’s schedule.
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Nishida Service handles not only the removal of safes, but also their complete disposal.
Furthermore, the price will never change after the estimate.
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With a proven track record trusted by many customers,
you can rely on our company for all your unwanted item removal needs.
We are confident that you will be fully satisfied with our service!

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Dear Valued Customers of Nishida Service,

Thank you very much for your continued patronage. My name is Hisao Nishida, and I am the President and CEO of Nishida Service.

After graduating from high school, I joined my father’s fishery business. There, I not only learned how to expertly prepare fish, but also discovered the joy of work that is closely connected to everyday life and the happiness that comes from serving and pleasing customers through direct interaction.

I believe that the foundation of my current work was cultivated during this period. Later, I developed a strong interest in the web industry and transitioned to a venture company. At that time, I had no skills or experience in the field, but through multiple interviews, I was able to secure the position somehow.

During the three years after joining the company, every day was a continuous learning experience. It was not uncommon to work 20 hours a day, and I was fully committed to my tasks. I learned a great deal through hands-on experience, from startup business operations and marketing to management and operations. These experiences have laid the foundation for my current business.

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I started this journey at the age of 31, working as an individual for nine years. This season marks the tenth year of our corporate operations, and in September of this year, we will be entering our 20th year. I began with nothing but a speaker and a light truck, and before I knew it, we had grown to our current scale — a development that surprises me the most.

Initially, I used a rental container as a substitute for a warehouse and handled storage work. During that time, I often caused damage on the shared site — breaking furniture and scattering screws, which frequently led to scolding. I also experienced being yelled at by interior craftsmen for getting in their way, and I felt quite uncomfortable and out of place during those early days.

There was also a period when I operated a makeshift materials yard on a vacant lot of approximately 50 tsubo (about 165 square meters), which I rented later on. The land had no toilets, electricity, water, or even a roof. I used blue tarps to cover the site, which was susceptible to being blown away by the wind, and I operated there as my base for five years.

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I have been relentlessly pushing forward, and at the time, I did not find it to be particularly difficult. Before I knew it, my team had grown, the number of trucks increased, and the workload expanded. We established our own office on our land, and year after year, we continued to develop and sustain the business.

Before I knew it, this year marks the 20th anniversary of Nishida Service. I am the most surprised of all that we have been able to reach this milestone. At the same time, I am deeply grateful to our customers, business partners, and all the employees who have worked tirelessly alongside us. I truly have nothing but gratitude for everyone who has supported us along the way.

What I value most is approaching every situation with positivity and sincerity. I believe that building trust with our customers, so they can feel confident to seek our advice, as well as ensuring that our employees can work comfortably and effectively, are both essential. Only with both of these aspects in place can we deliver truly excellent work.

My desire to care not only for our employees but also for their families has grown even stronger as we continue to operate. Moving forward, we will continue to uphold our motto of “Kindness, Courtesy, and Trust” and strive to assist our customers in achieving a comfortable and pleasant life through comprehensive cleaning and organization services.

We are committed to contributing to the local community and continuously improving our services, valuing each year as an opportunity to grow. We sincerely appreciate your ongoing support and look forward to serving you in the future.

Sincerely,

Hisao Nishida
President and CEO of Nishida Service

When the washing machine suddenly breaks down and water starts overflowing onto the floor, it can be incredibly panic-inducing, regardless of the time of day. Recently, a customer living in Suginami Ward, Tokyo, contacted us urgently in the evening, exclaiming, “My washing machine has broken, and it’s leaking water!”

The customer initially requested, “I would like to have the old refrigerator collected today, if possible.” Although the inquiry came in the evening, I quickly adjusted the schedule for that day and was able to visit the customer’s apartment around 8 p.m.

Many people worry that requesting a service during nighttime hours may incur extra fees. However, in this case, we handled the collection as a regular service, and no additional charges for after-hours service were applied.

Upon arriving at the site, we first assessed the extent of the water leakage and checked for any damage to the floor and shared areas. We then took protective measures to prevent damage to the hallways and elevator within the building. Next, we secured a safe route for the removal of the washing machine, and made every effort to complete the task as quickly and quietly as possible.

Since the work was conducted during the night, it was very important to consider the noise and vibrations to minimize inconvenience to the neighboring residents in the building.

Although this time only the washing machine was being collected, we approached the situation with the hope of providing some reassurance during the distressing water leak issue.

After the work was completed, the customer kindly said, “I called in the evening, and I was really relieved that you were able to come on the same day.” They also expressed their happiness by saying, “I was glad to hear that there were no extra charges for the nighttime service.”

Water leaks caused by washing machine breakdowns not only happen suddenly, but also lead to various issues afterward, such as cleanup and considerations for a replacement.

At Nishida Service, we always strive to respond to urgent inquiries on the same day whenever possible.

If you are worried about “wanting to quickly resolve sudden appliance troubles to make your home feel a bit more organized” or “wondering if it’s okay to seek help during nighttime hours,” please feel free to contact Nishida Service for a consultation.

Regardless of the time of day, we will respond flexibly within our capabilities to help ease our customers’ concerns, taking into account considerations for the residents below and neighboring residents. Please feel free to contact us without hesitation.

The days are increasing with the gentle spring air. During this season when we feel like exploring new things, we have some exciting news from Nishida Service. Our Director has successfully obtained the Eiken Grade 2 certification!

We are very pleased to see that, while diligently engaged in daily tasks, you have continued to learn and have successfully achieved meaningful results.

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At Nishida Service, we have established numerous connections with customers through consultations regarding the collection of unwanted items and decluttering.

In recent years, we have received inquiries from foreign customers and those who prefer communication in English, which has reaffirmed the importance of providing reassurance and support through language accessibility.

Amidst such circumstances, we believe that obtaining the Eiken Grade 2 certification is not just about acquiring a qualification, but also an important step toward providing our customers with greater peace of mind. When consulting on the collection of unwanted items and decluttering, there are many details to confirm in advance, such as the items to be collected, the condition of the building, and the preferred date and time.

That is why it is very important to ensure that what we want to communicate is conveyed clearly. I believe that deepening our understanding of English helps alleviate customers’ concerns and leads to a more satisfying service. Of course, obtaining the qualification itself is not the ultimate goal.

The important thing is to apply what we have learned in actual guidance and daily interactions, thereby providing a service that offers our customers a sense of reassurance. Continuing to learn while working is certainly not an easy task.

Nonetheless, the Director’s proactive challenge and the results achieved served as an inspiring example for our employees. It was also a joyful reminder of the importance of maintaining a continuous learning attitude.

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Nishida Service will continue to sincerely listen to our customers’ needs and strive to provide even more accessible and comfortable services. We will respond as carefully as possible to inquiries in Japanese, and also to those in English, ensuring excellent support for all our customers.

Customers who prefer to inquire in English can feel assured and comfortable in reaching out to us. Moving forward, Nishida Service will continue to cherish each and every connection, providing careful and attentive support. We sincerely appreciate your continued trust and look forward to serving you in the future!

Nishida Service’s new service, ‘Nishida Record,’ website is now live!

‘Nishida Record,’website

トップページ

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While organizing belongings of a loved one, you may come across many records… and feel unsure whether they hold any value, yet find it difficult to part with them.

All genres are welcome—jazz, street, club, rock, kayōkyoku (popular songs), pop, classical, and more. We also accept purchase requests exclusively for records!

May your cherished records, filled with precious memories, once again light up someone’s heart… We offer careful appraisals, competitive prices, and can provide on-site collection. Please feel free to contact us anytime.

At Nishida Service, we have several Japanese staff members who can assist you in English at all times!

Official English Website of Nishida Service

Home

In recent years, the number of foreigners living in Japan for tourism, business, or relocation has been increasing.

Nishida Service has experience assisting with cleanup and disposal for homes of expats and diplomats, government housing, and even U.S. military bases in Japan.
If you’re preparing to move back to your home country, feel free to consult with us!

We’ve also received inquiries from apartment owners whose buildings are home to many international residents, including requests for estate cleanouts.

In some cases, the family members involved only speak English, which can make it difficult to communicate detailed needs. We understand how important clear communication is—let us help.

Feel free to reach out to Nishida Service!
We offer telephone consultations, and you can also send us emails with photos so we can understand your requests in detail.

Our English-speaking staff!

↓This is the dedicated English-language phone number for Nishida Service! You may speak to us in English.

At Nishida Service, we have always grown together with our customers, standing by their side with care and commitment.
Our mission is to make every customer say, “I’m happy I chose Nishida Service.”

Each member of our team is warm, approachable, and kind, while remaining highly professional when it comes to their work.
We are constantly learning and striving to provide services that truly satisfy our customers.

This allows us to flexibly propose the most suitable plans according to each customer’s unique situation.
We take pride in carrying out our work promptly and carefully, with consideration for neighbors and the surrounding environment.

After every job, we thoroughly confirm that all requests have been met, and we also provide reliable after-service support.
For extra peace of mind, we are fully covered by liability insurance.

It is our greatest joy when people share their experiences and say, “Nishida Service was wonderful.”
We value every connection and sincerely hope to help bring more smiles to our customers’ future.
We would be honored if you would entrust us with your needs.

Hello, this is Nishida Service!
We received a request to collect unwanted items related to renovations inside a U.S. military camp.
The items to be collected include beds, desks, chairs, lockers, and others. As the client wishes to clear the interior before construction begins, they entrusted us with both the removal and collection of the items.

Work inside the U.S. military camp differs significantly from standard sites. The key points are that “entry security is extremely strict” and “communication and coordination are conducted solely in English.”

First, we will carefully confirm the detailed rules for entry and exit. For example, the permitted times for vehicle access, procedures for gaining entry, guidance and waiting areas on-site, and the planned routes for the day.

Since the rules imposed by the base are clear and tend to be difficult to change on the day of the operation, we will proceed with thorough pre-arrival confirmation to ensure smooth coordination.

Next is the identification verification process for entry. At military base sites, it is mandatory for the assigned driver to present identification, and in some cases, photographs may be taken. Additionally, procedures for issuing entry IDs or passes are carried out.

If this process does not proceed smoothly, it can delay entry to the site, even after arrival, and subsequently postpone the start of work.

On sites like this one, communication and coordination with customers are often conducted entirely in English.

Because there are many detailed confirmations needed—such as finalizing the date and time, gate instructions for the day, supervision procedures, and sharing important precautions—it is essential to clearly identify and communicate the key points to prevent any misunderstandings.

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At Nishida Service, primarily serving the Tokyo and Kanagawa areas, we have continuously handled inquiries from international customers regarding the collection of unwanted items.

Despite the diversity of living environments and individual circumstances, we carefully confirm each detail—such as the items to be collected, removal conditions, and the procedures for supervision on the day—to ensure clear communication and prevent any misunderstandings. We make it a priority to clarify all requests through precise and transparent dialogue.

Regarding U.S. military facilities, we have a proven track record of handling requests from residents living inside the base or in nearby housing areas. These include furniture and household item collections, as well as cleanup before and after renovations.

For sites where identification checks and procedures are required upon entry, we carefully organize all necessary information in advance and prepare to ensure that the process on the day proceeds smoothly without delays.

We also accommodate inquiries in English, so please start by informing us of the items you wish to have collected, your preferred date for the work, and any conditions of the site. Based on your situation, we will suggest the most suitable method.

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We handle not only waste collection inside U.S. military camps but also the collection of unwanted items from residences around the base.

Additionally, we accept inquiries from public facilities such as embassies and consulates, rental housing and serviced apartments for foreigners, as well as company-owned housing contracts.

Please feel free to contact us for estimates or consultations!

We will continue to provide careful and thorough service so that our customers can have peace of mind and feel confident in entrusting us with their concerns.

We sincerely appreciate you choosing Nishida Service for your needs.

Nishida Service LINE Inquiry Process
◆Please feel free to contact us via LINE to start your inquiry.

Simply by sending us a photo or video, we can quickly understand your request, allowing us to proceed with the work promptly and efficiently.

Depending on traffic conditions and reservation availability, we may be able to respond on the same day.

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1. Add us as a friend on LINE and make an inquiry.

First, scan the QR code to add us as a friend on LINE, then send us a message through the chat screen.

While a description of your request is sufficient in text form, we recommend sending a photo or video of the item or area in question. This will help us verify your request more smoothly and accurately.

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2. Provide details of your request.

Please specify the items to be collected or removed, the location (indoor or outdoor), presence of stairs, and any specific instructions or preferences for the work.

The more detailed your description, the quicker we can prepare an accurate estimate. Clear information reduces back-and-forth communication and allows us to serve you faster.

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3. We will inquire about your preferred date and time for the work.

We will confirm your desired schedule for the service, so we can arrange the most convenient date and time for you.

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4. The staff will review your information and may ask additional questions.

Based on the photos and videos you have sent, our staff will confirm the necessary details.

If you have any specific requests—such as operating during business hours, considering the removal route, respecting neighboring residents, or time restrictions—please feel free to inform us at this stage.

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5. Once the situation is understood, we will provide a detailed estimate.

When we have a clear understanding of the items to be collected, their quantity, and the removal conditions, we can promptly offer a concrete estimate via LINE.

If the information provided on LINE is clear and detailed, we can deliver the estimate very quickly.

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6. Free on-site estimate if necessary.

In cases such as estate organization or hoarding situations, where the volume is extremely large or the items to be collected are diverse and detailed, the work duration and dismantling requirements can vary significantly depending on the circumstances. For accuracy, we may visit the site for a free estimate.

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7. Same-day service availability.

Same-day service may be possible depending on the reservation status on the day. Please contact us via LINE first. By sending photos or videos, we can quickly assess the situation and determine whether we can accommodate your request smoothly.

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◆A request for faster and more accurate service

If you wish to have furniture or appliances removed, please also provide the ‘brand name’ and ‘approximate years of use.’ This information helps us understand the removal method and handling precautions in advance, allowing us to proceed more swiftly on the day of the removal.

◆Consultation via photos and videos is the fastest

By simply sending us photos or videos, we can quickly assess the situation, provide an estimate, and give detailed instructions for the work. If you have any questions or concerns, please feel free to contact us through LINE.