The days are increasing with the gentle spring air. During this season when we feel like exploring new things, we have some exciting news from Nishida Service. Our Director has successfully obtained the Eiken Grade 2 certification!
We are very pleased to see that, while diligently engaged in daily tasks, you have continued to learn and have successfully achieved meaningful results.
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At Nishida Service, we have established numerous connections with customers through consultations regarding the collection of unwanted items and decluttering.
In recent years, we have received inquiries from foreign customers and those who prefer communication in English, which has reaffirmed the importance of providing reassurance and support through language accessibility.
Amidst such circumstances, we believe that obtaining the Eiken Grade 2 certification is not just about acquiring a qualification, but also an important step toward providing our customers with greater peace of mind. When consulting on the collection of unwanted items and decluttering, there are many details to confirm in advance, such as the items to be collected, the condition of the building, and the preferred date and time.
That is why it is very important to ensure that what we want to communicate is conveyed clearly. I believe that deepening our understanding of English helps alleviate customers’ concerns and leads to a more satisfying service. Of course, obtaining the qualification itself is not the ultimate goal.
The important thing is to apply what we have learned in actual guidance and daily interactions, thereby providing a service that offers our customers a sense of reassurance. Continuing to learn while working is certainly not an easy task.
Nonetheless, the Director’s proactive challenge and the results achieved served as an inspiring example for our employees. It was also a joyful reminder of the importance of maintaining a continuous learning attitude.
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Nishida Service will continue to sincerely listen to our customers’ needs and strive to provide even more accessible and comfortable services. We will respond as carefully as possible to inquiries in Japanese, and also to those in English, ensuring excellent support for all our customers.
Customers who prefer to inquire in English can feel assured and comfortable in reaching out to us. Moving forward, Nishida Service will continue to cherish each and every connection, providing careful and attentive support. We sincerely appreciate your continued trust and look forward to serving you in the future!
