Nishida Service LINE Inquiry Process
◆Please feel free to contact us via LINE to start your inquiry.
Simply by sending us a photo or video, we can quickly understand your request, allowing us to proceed with the work promptly and efficiently.
Depending on traffic conditions and reservation availability, we may be able to respond on the same day.
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1. Add us as a friend on LINE and make an inquiry.
First, scan the QR code to add us as a friend on LINE, then send us a message through the chat screen.
While a description of your request is sufficient in text form, we recommend sending a photo or video of the item or area in question. This will help us verify your request more smoothly and accurately.
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2. Provide details of your request.
Please specify the items to be collected or removed, the location (indoor or outdoor), presence of stairs, and any specific instructions or preferences for the work.
The more detailed your description, the quicker we can prepare an accurate estimate. Clear information reduces back-and-forth communication and allows us to serve you faster.
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3. We will inquire about your preferred date and time for the work.
We will confirm your desired schedule for the service, so we can arrange the most convenient date and time for you.
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4. The staff will review your information and may ask additional questions.
Based on the photos and videos you have sent, our staff will confirm the necessary details.
If you have any specific requests—such as operating during business hours, considering the removal route, respecting neighboring residents, or time restrictions—please feel free to inform us at this stage.
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5. Once the situation is understood, we will provide a detailed estimate.
When we have a clear understanding of the items to be collected, their quantity, and the removal conditions, we can promptly offer a concrete estimate via LINE.
If the information provided on LINE is clear and detailed, we can deliver the estimate very quickly.
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6. Free on-site estimate if necessary.
In cases such as estate organization or hoarding situations, where the volume is extremely large or the items to be collected are diverse and detailed, the work duration and dismantling requirements can vary significantly depending on the circumstances. For accuracy, we may visit the site for a free estimate.
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7. Same-day service availability.
Same-day service may be possible depending on the reservation status on the day. Please contact us via LINE first. By sending photos or videos, we can quickly assess the situation and determine whether we can accommodate your request smoothly.
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◆A request for faster and more accurate service
If you wish to have furniture or appliances removed, please also provide the ‘brand name’ and ‘approximate years of use.’ This information helps us understand the removal method and handling precautions in advance, allowing us to proceed more swiftly on the day of the removal.
◆Consultation via photos and videos is the fastest
By simply sending us photos or videos, we can quickly assess the situation, provide an estimate, and give detailed instructions for the work. If you have any questions or concerns, please feel free to contact us through LINE.
