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Dear Valued Customers of Nishida Service,
Thank you very much for your continued patronage. My name is Hisao Nishida, and I am the President and CEO of Nishida Service.
After graduating from high school, I joined my father’s fishery business. There, I not only learned how to expertly prepare fish, but also discovered the joy of work that is closely connected to everyday life and the happiness that comes from serving and pleasing customers through direct interaction.
I believe that the foundation of my current work was cultivated during this period. Later, I developed a strong interest in the web industry and transitioned to a venture company. At that time, I had no skills or experience in the field, but through multiple interviews, I was able to secure the position somehow.
During the three years after joining the company, every day was a continuous learning experience. It was not uncommon to work 20 hours a day, and I was fully committed to my tasks. I learned a great deal through hands-on experience, from startup business operations and marketing to management and operations. These experiences have laid the foundation for my current business.
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I started this journey at the age of 31, working as an individual for nine years. This season marks the tenth year of our corporate operations, and in September of this year, we will be entering our 20th year. I began with nothing but a speaker and a light truck, and before I knew it, we had grown to our current scale — a development that surprises me the most.
Initially, I used a rental container as a substitute for a warehouse and handled storage work. During that time, I often caused damage on the shared site — breaking furniture and scattering screws, which frequently led to scolding. I also experienced being yelled at by interior craftsmen for getting in their way, and I felt quite uncomfortable and out of place during those early days.
There was also a period when I operated a makeshift materials yard on a vacant lot of approximately 50 tsubo (about 165 square meters), which I rented later on. The land had no toilets, electricity, water, or even a roof. I used blue tarps to cover the site, which was susceptible to being blown away by the wind, and I operated there as my base for five years.
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I have been relentlessly pushing forward, and at the time, I did not find it to be particularly difficult. Before I knew it, my team had grown, the number of trucks increased, and the workload expanded. We established our own office on our land, and year after year, we continued to develop and sustain the business.
Before I knew it, this year marks the 20th anniversary of Nishida Service. I am the most surprised of all that we have been able to reach this milestone. At the same time, I am deeply grateful to our customers, business partners, and all the employees who have worked tirelessly alongside us. I truly have nothing but gratitude for everyone who has supported us along the way.
What I value most is approaching every situation with positivity and sincerity. I believe that building trust with our customers, so they can feel confident to seek our advice, as well as ensuring that our employees can work comfortably and effectively, are both essential. Only with both of these aspects in place can we deliver truly excellent work.
My desire to care not only for our employees but also for their families has grown even stronger as we continue to operate. Moving forward, we will continue to uphold our motto of “Kindness, Courtesy, and Trust” and strive to assist our customers in achieving a comfortable and pleasant life through comprehensive cleaning and organization services.
We are committed to contributing to the local community and continuously improving our services, valuing each year as an opportunity to grow. We sincerely appreciate your ongoing support and look forward to serving you in the future.
Sincerely,
Hisao Nishida
President and CEO of Nishida Service
