Hello! This is Nishida Service.
This time, we received a request from a customer in Komae City, Tokyo, to collect unwanted items that had been used at their store, including a copy machine, printer, illuminated sign, window air conditioner, and chairs.
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We received the following information from the customer in advance:
“When we previously moved from another location, we were able to bring these items in without disassembling them. So we believe they can be taken out again this time without disassembly. The road in front of the property is about 4.5 meters wide, and traffic is not particularly heavy. However, since the building is in front of a reform company’s shop, parking for extended periods is difficult. We will likely need to bring the items down to the ground floor first, then load them quickly.”
The customer also let us know that there is a pay-by-the-hour parking lot at the nearby Komae City Hall.
This kind of on-site information is extremely important for carrying out unwanted item collection smoothly. Confirming details in advance, such as:
• How the items were originally brought in
• Where the truck can be parked
• How far the collected items will need to be carried
allows our staff to clearly picture their movements on the day of the job.
This time, the items to be collected include one Sharp copy machine weighing approximately 40.5 kg. In addition, there is one Towa illuminated sign, one window air conditioner, one Epson printer, and one chair that has already been disassembled. The window air conditioner weighs approximately 21 kg and the printer approximately 22 kg, so particular care is needed when removing the heavy items, especially the copy machine.
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The customer then offered some considerate words for our staff:
“Isn’t it hard for your workers to carry heavy items like a multifunction printer down the stairs?”
We believe the customer felt a certain sense of “I’m sorry to ask you to carry something so heavy.”
Our on-site staff member (the president of Nishida Service) responded:
“Of course, we pay close attention to safety. It’s important not only to avoid injury, but also to make sure we don’t damage the building, such as the walls or stairs.
But for me, this kind of work is actually rewarding. The moment I feel happiest is when we can complete the removal safely, without any problems, and see the customer pleased with the result,” he told us.
In fact, the president of Nishida Service regularly works up a sweat at the gym and enjoys running marathons, and he laughed as he said, “For me, a physically demanding job can almost feel like a reward.”
Of course, this doesn’t mean we rely on physical strength alone. When carrying heavy items down stairs, we check the removal route in advance and carry out the work with safety as the top priority, paying close attention to our surroundings throughout.
On a job like this one, where vehicles cannot be parked in front of the store for long periods, it also becomes important to bring the unwanted items down to the ground floor first and then load them onto the truck quickly, adjusting to the situation as needed.
At Nishida Service, we place great importance on these individual circumstances that differ from customer to customer.
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Each small piece of information from our customers, such as:
• “We were able to bring it in previously without disassembly”
• “You can’t park on this road for long periods”
• “There is a parking lot here”
• “Please carry it out via the back stairs”
helps ensure safe and smooth work on the day. And please don’t hesitate to share any concerns you may have as well. We carefully listen to what our customers tell us, share that information with our on-site staff, and consider the best approach for each individual site.
If you need help clearing out a store or office, removing items via stairs, or collecting unwanted items at a site with limited parking space, please feel free to contact Nishida Service. We value close communication with every customer, and we’re committed to providing unwanted item collection service that you can trust and rely on.
